"I have had 2 different problems with my AC unit in the last week. Both times I have reported the problem and it was fixed within 3 hours. I was surprised when I report it out on Sunday morning; that I did not have to wait until Monday for a repair. GREAT SERVICE!"
"Donnie is an asset to the community. Always friendly and ready to help anyway he can! He is professional and courteous. Also Will helped me carry my groceries up the stairs one Sunday afternoon just to be nice. I really like living here!!"
"A work order to clean my 3rd floor balcony was submitted on 26 Jun and was completed by JOHN on morning of 27 Jun 2017 - this was accomplished in a truly professional and outstanding manner upon his completion it looked as good as the day I moved in and this was totally appreciated. Thanks for the great turn around action and the truly dedicated manner in which JOHN completed the request. Please ensure that a thanks from us to him is passed on bye the way have lived in the apartment a long time."
"Will Adams did a great job repairing our sink disposal and fixing our water heater. He was very kind and professional and I really enjoyed getting to know him. Great job Will!"
"Appreciate your prompt and best service "
"Excellent. Came as soon as they were notified, fixed the problem immediately, left no mess. Great people to work with!"
"I was well please with two things. First the rapid response to my online request was more than I expected. Second, Donnie did a great job taking care of our need. Though it was a simple repair the responsiveness and professionalism make me glad to be at Abberly Village."
"Excellent service as always. Donnie is professional, communicates what needs to be done and completed the job as promised. Very happy with Abberly Village apartments"
"Thanks so much for the quick turnaround installing the fan. Next day service!!"
"Technician is the best at what he is doing"
"On Monday night 20 March 2017 I had cleaned out my storage shed next to my apartment and broken down a number of boxes and left them by front door to carry to the dumpster in the AM but to my surprise the VALET WASTE PERSON that emptied trash on Monday night disposed of all my boxes that was broken down - my hats off to the person that empty trash they took all of the boxes to the dumpster - they did an OUTSTANDING job again my thanks to a well deserved person in my opinion going above and beyond in his duties -= please pass on my THANKS"
"The work order for my garbage disposal and request to change my Air Conditioning filter was submitted just prior to office closing on Monday and the work order was completed by Will first thing on Tuesday. I would like to thank Will for the prompt attention to completing my work order request - it was accomplished in a truly outstanding and professional manner. My hat off to Will I appreciate his quick response - thank him for a quick response and a job well done!!!!"
"The Valentine Sorree was outstanding hosted by Mary, Ashley and Taylor. The wines and pastries were great only surpassed by the Peanut Butter Cup cakes made bu Ashley from scratch - thoses were enjoyed by all and was the talk of the social my hats off to her for baking these cupcakes topped with sprinkles of Reese Peanutter bites. Those of you that did not attend this function do not realize what they missed everyone seemed to introduce themselves to those they did not know - this made it enjoyable for all - so if you missed it you need to attend the next function for an amazing and enjoyable event. "
"We have had three repair requests in the last few months. All three repairs were taken care of immediately. Each experience exceeded our expectations. Great job!!"
"Donnie did well. Acted quickly."
"Everything has been excellent so far. Ashley was very helpful and made the process simple and easy. Taylor was also very helpful during the times I wasn't able to contact Ashley in the office. Thanks Office Team!"
"Donnie promptly came and fixed our clogged bath tub. He was also here another time for a minor repair and always does great work. Glad he works here."
"Will Adams completed the service request in a timely and efficient manner. Thank you Will!"
"Another awesome ice cream social - Mary - Allycia and Taylor did an outstanding ajob - those of you that did not come to the 2016 social missed out on making yourself a super split or super mix your own dish with all the great toppings guess you will have to wait till next year because if you were not there you really donot know what you missed the girls did an outstanding job."
"Professional, prompt and efficient! "
"Donnie came in a timely manner and did a wonderful job! "
"The service team was very friendly and accommodating, and the service was completed quickly after the request was initiated."
"Service Technician Will Adams responded very quickly and expertly fixed the problem with the air conditioner. Thank you Will!"
"Donnie installed some ceiling fans for me as well as fixed a light fixture cover in the kitchen. He was courteous, professional, and friendly while we was completing the work. Keep up the good work, Donnie!"
"Will Adams who is the service technician did a great job. He is awesome! He has helped me in other situations in the past and he does great work. He is a tremendous asset to your organization. Very grateful for the excellent support."
"Called in a work order due to my air conditioning unit not working and within three (3) hours the unit was back to normal thanks to john perza - the work was done in a truly professional manner and he was very courteous and polite. thanks again for the quick response - that's what makes living here a pleasure."
"The whole office staff involved in the annual pool party did an awesome and truly outstanding job this was our 6th pool party seemed like everyone that showed up really enjoyed everything - those of you that missed it don't realize what you missed - thanks again to all the staff members involved insuring that all had a good time. looking forward to next year."
"Will did an excellent job! "
"Appreciate the prompt service. Donnie Sadler completed this minor repair for me and as always he did a great job."
"excellent service; quick response"
"Love the staff at Abberly Village! Everyone is awesome! "
"Great job! Thank you for your help!"
"Wonderful job! Thank you! Request was answered promptly "
"Great service; very pleasant maintenance technicians"
"Excellent service; very friendly and helpful maintenance staff"
"The Technician, Donnie Sadler, Replaced the breaker promptly and got the power flowing quickly."
"Problem with heating and air unit - was frozen up - called in am and repairs fixed the same day by noon - was completed by will adams and accomplished in a professional manner left message that he put stop leak in the line - recharge the unit and changed the filter - accomplished in a very short time and the unit now works great appreciate his accomplishment and quick turn around on this problems - my hats off to WILL - supre job completion."
"Will Adams responded to out call re broke air conditioner and fixed it within 3 hrs! He explained it was the capacitator. Then he went beyond what was needed and showed me that our ceiling vents were all installed aiming at the windows and outside rather than in. He asked permission to turn them the proper way and did so on the three that needed changing. Will did excellent work, fixed the problem, then went beyond to make our ac/heat work better for us. That is great customer service! Thanks Will! The Shews"
"I'm so thankful to live in a complex where issues are fixed so quickly after I call. Great job as always."
"Quite impressed by how quickly the service was performed!"
"We have nothing but great things to say about Abberly Village and its staff since our first experience. The facilities and amenities have been beyond what we have ever experienced in apartment living, and the staff has gone out of their way to address any concerns or problems. We cannot say enough about the community you have built here, and will continue to recommend Abberly Village to any friends or colleagues looking for rental housing in the area."
"Job very well done. The service team came by within 24 hours but a part was needed via order. I am very pleased."
"David Sadler did an excellent job installing our fan/light."
"The service technician took care of my problem and I was very happy with the service he provided. His name is Will Adams and I truly appreciate the responsiveness. In fairness, the service was completed within 48 hours of my email submission and this was perfectly fine with me. "
"The service was completed quickly and Daniel did an awesome job! "
"Will Adame was very personable and polite"
"My wife and I ,we love this place ,it is quiet, it is beautiful, The staff here is so nice and kind. The maintance people gets the job done. "
"Donnie did a great job and left the apartment in wonderful condition."
"Abberly Village service personnel all carry out their work in a timely, professional and efficient manner. In addition they are all very pleasant and easy to communicate with."
"Thank you for the fast and excellent service!"
"Very much appreciate the prompt response to our request. we are new residents and impressed that we were able to report an issue on line in the evening and when we came home the next day, the repair had been done. We also put in a request for a light kit for our bedroom ceiling fan, and while we are still awaiting the installation, maintenance did come check it out. Thank you!"
"Unbelievable experience...Thank You"
"Melissa was awesome!! I will be submitting my application to live here on Friday. :)"
"Scott was very capable and friendly. Was a pleasure to have him take care of our problem."
"Such a fantastic experience! Definitely will be recommending! "
"I specifically dealt with Mary Miller throughout my process of getting the apartment, and she was great. I was needing something quickly, and furnished, and there were no issues at all. Communication was clear and the responses were timely. My experience was very good."
"Ms. Mellisa Brown was so nice and she answered every question i asked in a very informative way thanks to you all and special thanks to her."
"Such a great experience! Thanks for all that you did to make our transition an easy one!"
"Everyone in the leasing office, especially Ashley Webber, were nothing but professional and helpful. This has been the easiest moving experience I have ever had. I am thoroughly impressed by Abberly Village."
"I loved the prompt service! Thanks"
"Every tech that has come up to perform service for me has done a great job. "
"Service personnel have always been professional and polite in fulfilling service requests."
"A big thanks once again to the ladies in the Leasing Office for accepting packages I had received over the last several days . Always a treat to be greeted with a smile and a big hello. Kinda makes me want to order something I really don't need. Thanks again and keep smiling."
"The manager, Rick, answered the service quickly, did a wonderful job, and cleaned up when the service was done; I was very impressed."
"Great experience moving in. Simply the best. "
"Awesome! The request was fixed same day."
"it was done within few hours. excellent services"
"Ashley was very caring and helped make our long move from out of state easy and problem free. All the staff have been very pleasant and helpful since our move. Our neighbors welcomed us as we were moving in and have been incredibly friendly!"
"Abberly Village was the first in our list of apartments to check out when we found out we were moving from Boston, to the Columbia. SC area. Our first visit was to Abberly Village and we made the decision then and there that Abberly would be our new home. Besides loving the actually property, Angel was an incredible pleasure to work with. She is professional yet kind, and we couldn't have been happier to have her as our leasing agent. She responds to emails and phone calls very promptly and was able to answer any questions we had along the way. I would highly recommend anyone to Abberly Village and would direct them straight to Angel! Angel rocks!"
"In this instance and all other ones since we moved in, the service team has been very responsive, prompt and courteous (especially Daniel)."
"Daniel made a special effort to explain the repair. I really appreciate his attention to this, as well as other service calls he has made. It is obvious that service at Abberly Village is a top priority!!!"
"I just moved in last weekend. The service response time is wonderful!! Thank you, Donna DeFinis"
"I found the staff to be helpful, informative, and understanding of my needs."
"It was a true pleasure living at Abberly Village, certainly my most satisfied apartment living to date. The staff was always very pleasant, attentive, and professional. The leadership by which the staff is led is truly apparent in the most positive way. I will miss my living experience at Abberly Village! Thanks to everyone from the maintenance team to the Property Manager!"
"Dan and Rick did a great job and were very accommodating."
"Service staff was professional and courteous. He fixed the issue right away."
"The maintenance crew always does a good job. They do leave a card if no one is home during the repairs, which lets us know the service was done. It was just brought to my attention that the inside of the table tent is filled out with info regarding repairs, we had been unaware of this until last week. The crew usually respond to requests within a day, although some requests have been far from urgent requests. The crew exceeds our expectations and are pleasant."
"I had a great experience while I lived at Abberly Villlage. The front office staff and maintenance staff were always extremely friendly and accommodating to my needs as a resident. I would recommend living there to anyone."
"Service was completed promptly in a professional manner! Great maintenance team here!"
"Angel was very helpful with answering all of the questions I had involving the apartment and my responsibilities as far as utilities etc... She was very thorough and personable."
"Thanks to Ashley Webber my out of state move went without a single problem. All the info she provided me was very helpful and I was ever grateful for her help. If fact, all the Abberly Village staff have been very kind and accommodating."
"Considering the request was made late in the afternoon, I was very impressed that it was taken care of within minutes. Thank you, Daniel."
"My family and I were very impressed with this community and hope to become members within the next year. We are moving from out of state and fell in love with this location. It was the first place we visited and no other complex could out do yours."
"Great prompt job by Ronnie"
"To my surprise the problem was accomplished and finalized by Scott in less than 24 hours. I appreciate the quick response and feel the job was done in an outstanding manner."
"Fantastic service, as always! Scott is always very kind! "
"Quick response, very good service."
"Angel was very professional and very pleasant to work with. I wish all leasing offices had someone like her."
"It's my home not just an apartment I rent. I appreciate all of the staff. "
"Thank you for accepting my packages over the last week.The hectic weather had changed up my work schedule so being there for me is truly appreciated. Such a convenience and always a good excuse to visit with the ladies of the office. Always with the smiles and pleasantries. Can't ask for anything better after a tough day."
"Great office staff! Wonderfully maintained grounds and pool. Everyone is always ready to help out in any way. The events are a very nice addition to the amenities. Wouldn't live anywhere else in Columbia. Highly recommend this complex to all."
"Loved living at Abberly! LaCole, Angel and the girls in the front office are awesome. Curtis was great too! Give that man a raise : ) Miss y'all and would move back there if my living arrangements changed. Thank you guys!!!!!"
"Great office staff! Wonderfully maintained grounds and pool. Everyone is always ready to help out in any way. The events are a very nice addition to the amenities. Wouldn't live anywhere else in Columbia. Highly recommend this complex to all."
"Love the fast service."
"Mr. Scott Huffstetter was the repairman who came to take care of my issue. He helped to fix the problem and was incredibly personable. Please give him my best for his performance and helping identify the problem and fix it."
"This has been a great place to live and everyone has been very helpful and welcoming. I really appreciate the special events like the Thanksgiving dinner!"
"I've lived at Abberly for about 3 years now, and I LOVE it! It is hands down the best apartment complex in Columbia,SC. Everyone is extremely friendly, management is helpful & fun and goes out of their way for the residents on a daily basis! Can't say enough about this wonderful establishment!"
"Just a brief note to thank the ladies in the leasing office for excepting my package(s). It's one of the amenities I've come to appreciate here. It's a mind-ease knowing that there is a physical "someone" there to sign and keep an eye on my item(s) 'til I can retrieve them. A huge help....and this coming from a FedEx guy. Again, Thank you again keep up the good job. Enjoy your weekend"
"We have been a resident at Abberly for about six months. We absolutely love it here. Its all we wanted in an apartment home and more. Our family and friends are enjoying it also. Great staff, and Ashley will always be remembered for how she helped us during our moving process. Thanks to the wonderful staff and residents here at Abberly Village. We feel like we're one big family."
"The staff at Abberly Village is simply amazing. I've been a resident here for over two years and the property is always immaculate, the staff is always friendly and helpful, and I've truly enjoyed living here. I'm glad I chose to call Abberly Village home!"
"Quiet, drama-free place to live. The premises is well kept and the recreational/business areas/services are accessible and working whenever needed. Good location for commuting to work (I-26/I-77/378) and CAE. Note re: Leasing Office Staff: we all know, have heard of, the horror stories. NOT HERE. Angel, Ashley, Mary, and Lacole are attentive, supportive, and friendly. 100% of the time. They work hard to give residents the opportunity to be social or left alone. They're professional with great attitude. I would live here again."
"Curtis was prompt and did the job well, it was a leak in the HVAC system, so it will take a little time to see if it works. But Curtis is knowledgeable - and a really nice guy. Thank you."
"Love it here."
"Thanks Rick Dunbar! Always working hard!"
"Quick response time and friendly service, as always. Wonderful management staff here at Abberly Village."
"Reset smoke alarm in question. Prompt and courteous. Mr.Dunbar explained what could of been the cause and to not hesitate again if the problem occurs again. Great job as always Thanks, Charles Abberly 1234"
"All staff, from the Leasing Office to Maintenance, are incredibly friendly and customer service focused on the residents. They work hard to make sure all residents are comfortable and happy living at Abberly Village. Thanks!"
"Always great service here at Abberly Village!"
"Rick Dunbar did an excellent job again. He is polite and helpful. He also befriended my son which has been a big help in getting my son to enjoy this new chapter of our lives away from Charlotte."
"The problem with my showers was finally fixed. Great job!"
"Garbage disposal was initially repaired about a week or so ago. It stopped working again. I notified Property Manager and maintenance staff member returned to my unit to repair in a timely manner."
"I was told it could take up to 48 hours to fix my shower drain. Instead, the tech (Curtis) showed up about 20 minutes later and fixed the problem within 10 minutes. Not only that, but he discovered a problem with my shower head and vowed to come back today to deal with that."
"The service tech was personable, knowledgeable and thorough. He did leave a card, however, his signature is difficult to read. His initials are R D. Perhaps his name is Rick Deal? Again, I am having some difficulty with the name, however, the service was impeccable!"
"Abberly Villiage was a wonderful apartment to live in. The maintance staff was always quick and helpful!"
"The Ice Cream Social was outstanding especially with all the different toppings available - Angel and Mary did an outstanding job - those that did not attend sure missed out. Again THANKS to ANGEL and MARY for all the work they put into this event."
"Very polite and helpful workmen. They were even so kind as to let us borrow a saw to use to put together a piece of furniture. They went above and beyond what we asked of them and it showed us that is was the perfect new home for us."
"Professional and prompt service!"
"Working on 2 months and so far so good. Enjoy all the amenities. Just picked up a package at the lease office. Love that fact that there is a secure way to receive deliveries. Thank you."
"Nice touch with the survey card. I noticed it immediately when walking in and thought,"Ooh, what's that?" Very professional, and I appreciated the opportunity to leave feedback. Thanks for the quick response on the AC repair!"
"Work order was placed in the AM on Mon Aug 12 and was completed afternoon on Mon Aug 12- it was completed in a very satisfactory manner and Curtis was very courteous and professional manner. Very happy with the exchange of ceiling lights in the kitchen both long bulbs had just burnt out."
"Very quick service."
"Had it not been for the service card, I wouldn't have even known they were in my apartment! Quick response, issue remedied!"
"Best place to live! You guys are the most courteous and attentive staff every time I call or have a need."
"I am a new resident who has lived in apartment homes for the past 10 years. I was amazed at how clean my unit was at move in. It looked as though no one had ever lived in that space. This is the first time I have been able to move in to an apartment without needing to clean anything first. My leasing agent, Ashley, exceeded all of my expectations. I am so proud to call Abberly Village home."
"Overall, I am very pleased with living at Abberly Village."
"My fiance and I really love living in Abberly Village. We have never lived in an apartment complex before but this place is great. Lawns are kept up well, pool is always nice. Parking lot and clubhouse are always. We have been extremely satisfied with the complex."
"When I initially was looking for a place to move I had many options, but one of the things that sold this apartment was the friendly staff. They made my moving process very smooth and stress free. I love that they know me by name, which makes me feel like I'm more than just a "resident" to them. I also love the set up of my apartment and of course the pool!! I am truly glad that I picked Abberly Village as my home! :)"
"I have thoroughly enjoyed my time living at Abberly Village. The entire staff is great especially the ladies in the office. They always great you with a smile and eager to assist you in anyway. Thanks again!!!"
"The Administrative Staff in the front office (led by Angel) has been professional and courteous. And attentive to any needs/support I may've requested since my arrival to Abberly. The Village grounds, facilities, and general atmosphere have been excellent. I would recommend Abberly to a friend. "
"Mary, Ashley, Angel, and LaCole make my day better every time I stop by the office. Maintenance requests are answered and completed quickly. Abberly feels like home!"
"We really enjoy living here in the AVC property - the staff are great - maintenance is great and the activities that are provided are super - the staff keep the property looking great at all times - with this we feel like this is really our home and look forward to coming back to it when we leave for the day - we have a varity of different races - age young - mid-age - prime time folks living here and all mingle in together - as a family during the functions that are provided for residents - this makes a friendly relationship for all - if someone is looking for that special place - this is it quite and off the beaten place but close to anything you are looking for - as I said we love it here. it's our home now. "
"Angel is the best!!!! Made me feel at home right away and I knew no one in Columbia!!!!! Lacole is also awesome!! Both of them are always awesome and super easy to deal with!!!!! Love it here!!!!!!!!!"
"Best Staff ever! Angel, LaCole you are so appreciated : ) Curtis you too... the couple of hiccups in my apt were fixed immediately! Thanks to all of the new employees just nice, nice people. Love living here."
"We love living here!"
"Best apartment I have ever rented. Leasing office staff is WONDERFUL and so is maintenance. I highly recommend this complex."
"The front office staff is awesome. All of them know my name and keep up with what is going on with me. I recently got married and therefore, was receiving several packages a week. Kaitlynn was especially helpful in notifying me when I had packages, retrieving them for me and helping me collect them together when picking them up. She always did it with a smile when others could have been annoyed by the frequency and number of packages. I hate that I had to move out, but I would move back to Abberly Village in a heartbeat if my situation changes. This is definitely the best place I have lived in my many moves and a large part of that is due to the front office staff."